Accessibility - Braintrust

Report Overview

Braintrust Tutors Accessibility Conformance Report

This report is based on VPAT® Version 2.5Rev (International Edition) and documents the degree to which Braintrust Tutors conforms to web and software accessibility standards. Evaluation was performed using Chrome Lighthouse, WAVE, WebAIM Contrast Checker, and manual testing by team members with product knowledge.

Coverage

Applicable Standards & Guidelines

This report evaluates conformance against the following standards. WCAG 2.x tables also document conformance with EN 301 549 Clauses 9–12 and Revised Section 508 Chapters 5–6.

Standard / Guideline	Level A	Level AA	Level AAA
Web Content Accessibility Guidelines (WCAG) 2.0	Yes	Yes	No
Web Content Accessibility Guidelines (WCAG) 2.1	Yes	Yes	No
Web Content Accessibility Guidelines (WCAG) 2.2	Yes	Yes	No
Revised Section 508 (Jan 18, 2017 / corrected Jan 22, 2018)	Yes
EN 301 549 V3.1.1 (2019-11) & V3.2.1 (2021-03)	Yes

Definitions

Terms

The following terms are used in the Conformance Level column throughout this report, as defined by ITI.

Supports

At least one method meets the criterion without known defects or with equivalent facilitation.

Partially Supports

Some functionality of the product does not meet the criterion.

Not Applicable

The criterion is not relevant to this product.

Not Evaluated

Not evaluated against this criterion. Used only for WCAG Level AAA.

WCAG 2.x · Table 1

Success Criteria, Level A

Also documents conformance with EN 301 549 Clause 9 (Web), Clauses 10–12, and Revised Section 508 Chapters 5–6 where applicable.

Criteria	Conformance	Remarks
1.1.1 Non-text Content	Partially Supports	Images and interactive elements throughout the platform include descriptive labels and alt text. Alt-text support for user-uploaded images within the collaborative whiteboard is being extended.
1.2.1 Audio-only & Video-only (Prerecorded)	Not Applicable	No standalone audio-only or video-only prerecorded content is present in the platform.
1.2.2 Captions (Prerecorded)	Not Applicable	No prerecorded video content requiring captions is present in the platform.
1.2.3 Audio Description or Media Alternative (Prerecorded)	Not Applicable	No prerecorded synchronized media is present in the platform.
1.3.1 Info and Relationships	Partially Supports	Page structure, headings, and form labels are programmatically conveyed throughout the core platform. Additional programmatic structure is being extended to all areas of the whiteboard tool.
1.3.2 Meaningful Sequence	Supports	Content is presented in a logical reading order that is correctly conveyed to assistive technologies.
1.3.3 Sensory Characteristics	Supports	Instructions do not rely solely on shape, size, visual location, orientation, or sound to convey meaning.
1.4.1 Use of Color	Supports	Color is never the sole means of conveying information — all color-coded content has a text or visual equivalent.
1.4.2 Audio Control	Not Applicable	No auto-playing audio is present in the platform.
2.1.1 Keyboard	Supports	All core platform functionality is fully operable via keyboard, without requiring specific timing for individual keystrokes.
2.1.2 No Keyboard Trap	Supports	Keyboard focus can always be moved away from any component using standard keystrokes.
2.1.4 Character Key Shortcuts (2.1 / 2.2)	Not Applicable	The platform does not implement single-character key shortcuts.
2.2.1 Timing Adjustable	Not Applicable	No time limits are applied to interactions in the platform.
2.2.2 Pause, Stop, Hide	Not Applicable	No auto-updating, moving, or blinking content is present.
2.3.1 Three Flashes or Below Threshold	Supports	No content flashes more than three times per second.
2.4.1 Bypass Blocks	Not Applicable	The platform's application structure does not produce the repeated navigation blocks this criterion addresses.
2.4.2 Page Titled	Supports	Every page has a descriptive title that clearly identifies its topic and purpose.
2.4.3 Focus Order	Partially Supports	Focus moves in a logical, meaningful sequence throughout most of the platform. Keyboard focus handling in navigation menus is being improved.
2.4.4 Link Purpose (In Context)	Supports	Link text clearly describes the destination or purpose of each link, either on its own or within its surrounding context.
2.5.1 Pointer Gestures (2.1 / 2.2)	Not Applicable	No functionality requires multi-point or path-based pointer gestures.
2.5.2 Pointer Cancellation (2.1 / 2.2)	Supports	Actions triggered by a single pointer can be cancelled before they complete, helping prevent accidental activation.
2.5.3 Label in Name (2.1 / 2.2)	Supports	The accessible name of every UI component includes its visible label text, ensuring compatibility with voice input tools.
2.5.4 Motion Actuation (2.1 / 2.2)	Not Applicable	No functionality is triggered by device motion or physical gestures.
3.1.1 Language of Page	Supports	The language of each page is programmatically identified, enabling screen readers and other assistive technologies to apply correct pronunciation and rendering.
3.2.1 On Focus	Supports	Moving keyboard focus to a component never automatically triggers an unexpected change of context.
3.2.2 On Input	Supports	Changing the value of a form field or control does not cause an unexpected change of context.
3.2.6 Consistent Help (2.2 only)	Supports	Help and support resources are available in a consistent location across all pages of the platform.
3.3.1 Error Identification	Supports	Input errors are detected automatically and described to users in clear, plain-language text.
3.3.2 Labels or Instructions	Supports	All form inputs include visible labels and, where needed, clear instructions so users always know what is expected.
3.3.7 Redundant Entry (2.2 only)	Supports	Information entered earlier in a session is remembered, so users are never asked to type the same information twice.
4.1.1 Parsing	Supports	Platform markup is well-formed and consistently interpretable by browsers and assistive technologies.
4.1.2 Name, Role, Value	Supports	Every UI component correctly exposes its name, role, and current state to assistive technologies such as screen readers.

WCAG 2.x · Table 2

Success Criteria, Level AA

Criteria	Conformance	Remarks
1.2.4 Captions (Live)	Partially Supports	Live caption support within tutoring sessions is dependent upon our partner's virtual classroom technology. Captions are not required for the core Braintrust platform experience.
1.2.5 Audio Description (Prerecorded)	Not Applicable	No prerecorded video content is used in the platform interface.
1.3.4 Orientation (2.1 / 2.2)	Supports	The platform is fully functional in both portrait and landscape orientations across all supported devices.
1.3.5 Identify Input Purpose (2.1 / 2.2)	Supports	Form fields that collect personal information use standard autocomplete attributes, making them compatible with browser autofill and assistive tools.
1.4.3 Contrast (Minimum)	Supports	All text and images of text meet or exceed a 4.5:1 contrast ratio, ensuring readability for users with low vision or color deficiencies.
1.4.4 Resize Text	Supports	Text can be enlarged up to 200% using standard browser zoom without any loss of content or functionality.
1.4.5 Images of Text	Partially Supports	Live text is used throughout the platform interface. Some assessment questions may include images of text; guidance is provided to administrators on maintaining accessibility when building assessment content.
1.4.10 Reflow (2.1 / 2.2)	Supports	Content adapts gracefully to narrow viewports and high magnification without requiring horizontal scrolling, making the platform accessible on small screens and for users who zoom significantly.
1.4.11 Non-text Contrast (2.1 / 2.2)	Supports	Buttons, form fields, icons, and other UI components meet the 3:1 contrast requirement and provide clear visual feedback on interaction.
1.4.12 Text Spacing (2.1 / 2.2)	Supports	Adjusting line height, letter spacing, word spacing, or paragraph spacing does not cause any loss of content or functionality.
1.4.13 Content on Hover or Focus (2.1 / 2.2)	Partially Supports	Most hover- and focus-triggered content behaves as expected throughout the platform. Tooltip accessibility on the student dashboard and keyboard focus within the virtual classroom are dependent upon our partner.
2.4.5 Multiple Ways	Supports	Users can reach any part of the platform through menus, in-context links, and direct navigation, providing multiple paths to every page.
2.4.6 Headings and Labels	Supports	Headings and form labels clearly describe the topic or purpose of the content or control they represent.
2.4.7 Focus Visible	Supports	A clearly visible focus indicator is displayed on all interactive elements that receive keyboard focus, helping keyboard-only users navigate confidently.
2.4.11 Focus Not Obscured – Minimum (2.2 only)	Not Applicable	Page overlays and sticky elements are designed to avoid covering focused components.
2.5.7 Dragging Movements (2.2 only)	Not Applicable	No functionality requires a dragging motion — all interactions are achievable with a single pointer click.
2.5.8 Target Size – Minimum (2.2 only)	Supports	All interactive targets meet or exceed the 24×24 CSS pixel minimum size, making them comfortable to activate for users with motor impairments.
3.1.2 Language of Parts	Not Applicable	The platform is delivered in English. No passages in other languages appear in the interface.
3.2.3 Consistent Navigation	Supports	Navigation menus and global controls appear in the same position on every page, so users always know where to find them.
3.2.4 Consistent Identification	Supports	Components that perform the same function are identified with consistent labels throughout the platform — search is always called "Search," for example.
3.3.3 Error Suggestion	Supports	When an input error is detected, specific, actionable suggestions are provided to help users correct the problem.
3.3.4 Error Prevention (Legal, Financial, Data)	Supports	Submissions with meaningful consequences can be reviewed and confirmed before they are finalized, reducing the risk of accidental errors.
3.3.8 Accessible Authentication – Minimum (2.2 only)	Supports	Logging in does not require solving puzzles, identifying objects, or completing any cognitive function test.
4.1.3 Status Messages (2.1 / 2.2)	Supports	Success and status messages are announced to screen readers automatically, so users are kept informed without needing to move focus.

WCAG 2.x · Table 3

Success Criteria, Level AAA

Level AAA is not a declared conformance target for this product. Results are provided for transparency.

Criteria	Conformance	Remarks
1.2.6 Sign Language (Prerecorded)	Not Applicable	No prerecorded synchronized media is present in the platform.
1.2.7 Extended Audio Description (Prerecorded)	Not Applicable	No prerecorded synchronized media is present in the platform.
1.2.8 Media Alternative (Prerecorded)	Not Applicable	No prerecorded synchronized media is present in the platform.
1.2.9 Audio-only (Live)	Not Applicable	No live audio-only content is broadcast through the platform.
1.3.6 Identify Purpose (2.1 / 2.2)	Supports	The purpose of UI components, icons, and page regions is programmatically identifiable, enabling personalization tools and assistive technologies to tailor the experience.
1.4.6 Contrast (Enhanced)	Partially Supports	The majority of text across the platform exceeds the enhanced 7:1 contrast ratio, with continued attention given to all interface areas.
1.4.7 Low or No Background Audio	Not Applicable	No background audio is present in the platform.
1.4.8 Visual Presentation	Not Applicable	This criterion applies to large blocks of body text; the platform's content layout does not trigger this requirement.
1.4.9 Images of Text (No Exception)	Supports	Text is rendered as live, scalable text wherever technically feasible throughout the platform.
2.1.3 Keyboard (No Exception)	Partially Supports	The vast majority of platform functionality is keyboard accessible. Full keyboard operability is being extended to all remaining navigation menus and interactive components.
2.2.3 No Timing	Supports	No time limits affect any part of the user experience.
2.2.4 Interruptions	Supports	Interruptions and non-emergency alerts can be deferred or suppressed by the user.
2.2.5 Re-authenticating	Supports	If a session expires, users can re-authenticate and pick up exactly where they left off without losing any data.
2.2.6 Timeouts (2.1 / 2.2)	Supports	Users receive a clear warning before any inactivity timeout that could result in data loss.
2.3.2 Three Flashes	Supports	No content flashes more than three times in any one-second period.
2.3.3 Animation from Interactions (2.1 / 2.2)	Supports	Motion animations triggered by user interaction respect the operating system's "reduce motion" preference, making the experience comfortable for users sensitive to movement.
2.4.8 Location	Supports	Users can always determine where they are within the platform through page titles, breadcrumbs, and active navigation states.
2.4.9 Link Purpose (Link Only)	Supports	Link text is descriptive enough to convey its destination on its own, without relying on surrounding context.
2.4.10 Section Headings	Supports	Section headings are used throughout the platform to organize content into clearly labeled, navigable regions.
2.4.12 Focus Not Obscured – Enhanced (2.2 only)	Not Applicable
2.4.13 Focus Appearance (2.2 only)	Supports	Focus indicators meet the enhanced size and contrast requirements, making keyboard navigation clearly visible at a glance.
2.5.5 Target Size (2.1 / 2.2)	Supports	Interactive targets are generously sized, making them easy and comfortable to activate for users with motor impairments.
2.5.6 Concurrent Input Mechanisms (2.1 / 2.2)	Supports	Touch, keyboard, mouse, and other input methods can be used interchangeably — the platform never locks users into a single input mode.
3.1.3 Unusual Words	Not Applicable
3.1.4 Abbreviations	Not Applicable
3.1.5 Reading Level	Not Applicable	As a platform designed to support literacy development across grade levels, content is intentionally written at varied reading levels to match each student's learning goals.
3.1.6 Pronunciation	Not Applicable
3.2.5 Change on Request	Supports	Context changes are only initiated by an explicit user action — nothing on the platform changes unexpectedly.
3.3.5 Help	Supports	Context-sensitive help is available throughout the platform to guide users through any task.
3.3.6 Error Prevention (All)	Supports	All form submissions can be reviewed and corrected before they are processed.
3.3.9 Accessible Authentication – Enhanced (2.2 only)	Supports	Authentication requires no cognitive tests of any kind.

U.S. Federal Standard

Revised Section 508 Report

Chapter 3: Functional Performance Criteria

Criteria	Conformance	Remarks
302.1 Without Vision	Partially Supports	Assessment activities include audio to support non-visual access. Expanded non-visual support across the virtual classroom is dependent upon our partner.
302.2 With Limited Vision	Partially Supports	The platform supports browser zoom, high-contrast display settings, and text resizing throughout. Enhanced low-vision support within the virtual classroom is dependent upon our partner.
302.3 Without Perception of Color	Supports	All information conveyed with color has an equivalent text, shape, or structural representation.
302.4 Without Hearing	Supports	Platform content and core learning activities are fully accessible without audio.
302.5 With Limited Hearing	Supports	The platform supports users with limited hearing through text-based content and visual indicators throughout.
302.6 Without Speech	Partially Supports	All core platform interactions can be completed without speech. Voice-based features within the virtual classroom are dependent upon our partner.
302.7 With Limited Manipulation	Not Applicable	This criterion does not apply to the student learning experience. Drag-and-drop interactions for administrators and tutors are under ongoing review.
302.8 With Limited Reach and Strength	Not Applicable	This criterion applies to physical hardware products.
302.9 With Limited Language, Cognitive, and Learning Abilities	Supports	Braintrust is purpose-built to support students with diverse learning needs, including those requiring language and cognitive accommodations.

Chapter 4: Hardware

Braintrust Tutors is a web-based software platform. All Chapter 4 hardware criteria are Not Applicable.

Chapter 5: Software

Criteria	Conformance	Remarks
501.1 Scope – WCAG 2.0 AA	See WCAG section
502.2.1 User Control of Accessibility Features	Supports	System-level accessibility features can be enabled and customized without any interference from the platform.
502.2.2 No Disruption of Accessibility Features	Not Applicable
502.3.1 Object Information	Supports	Object roles, states, and boundaries are fully exposed to assistive technologies.
502.3.2 Modification of Object Information	Supports	Assistive technologies can modify object properties where appropriate.
502.3.3 Row, Column, and Headers	Supports	Data tables include properly associated row and column headers for assistive technology navigation.
502.3.4 Values	Supports	Current values of interactive components are exposed to assistive technologies.
502.3.5 Modification of Values	Supports	Assistive technologies can modify component values where interaction is permitted.
502.3.6 Label Relationships	Partially Supports	Labels are programmatically associated with their controls throughout most of the platform. Full label association is being extended to all remaining interactive elements.
502.3.7 Hierarchical Relationships	Supports	Parent-child relationships between UI components are correctly exposed to assistive technologies.
502.3.8–3.14 (Text, Modifications, Actions, Focus, Events)	Supports	Text content, available actions, focus position, and event notifications are all accessible to assistive technologies.
502.4 Platform Accessibility Features	Supports	The platform does not interfere with platform-level accessibility services or assistive technologies.
503.2 User Preferences	Supports	The platform honors system-level user preferences for color, contrast, font type, size, and focus cursor.
503.3 Alternative User Interfaces	Not Applicable
503.4.1 Caption Controls	Not Applicable
503.4.2 Audio Description Controls	Not Applicable	No prerecorded video with synchronized audio is present in the platform interface.
504.2 Content Creation or Editing	Not Applicable	Authoring tool requirements do not apply to the core student and tutor experience. Accessibility guidance is provided to administrators who build assessment content.
504.2.1 Preservation of Accessibility in Format Conversion	Not Applicable
504.2.2 PDF Export	Not Applicable

Chapter 6: Support Documentation and Services

Criteria	Conformance	Remarks
602.2 Accessibility and Compatibility Features	Not Applicable
602.3 Electronic Support Documentation	See WCAG section
602.4 Alternate Formats for Non-Electronic Support	Not Applicable
603.2 Information on Accessibility Features	Not Applicable
603.3 Accommodation of Communication Needs	Not Applicable

European Standard

EN 301 549 Report (EU)

Clause 4: Functional Performance Statements

Criteria	Conformance	Remarks
4.2.1 Usage without vision	Partially Supports	Assessment activities include audio to support non-visual access. Full non-visual access to the virtual classroom is dependent upon our partner.
4.2.2 Usage with limited vision	Supports	Users can magnify content, resize text, and apply high-contrast display settings throughout the platform without loss of functionality.
4.2.3 Usage without perception of colour	Supports	All color-coded content has a text or visual equivalent — color is never the sole means of conveying information.
4.2.4 Usage without hearing	Supports	All core platform content and learning activities are fully accessible without audio.
4.2.5 Usage with limited hearing	Supports	Text-based content and visual indicators throughout the platform support users with limited hearing.
4.2.6 Usage without vocal capability	Supports	Every interaction on the platform, including answering assessments, can be completed via keyboard without any speech input.
4.2.7 Usage with limited manipulation or strength	Not Applicable
4.2.8 Usage with limited reach	Not Applicable
4.2.9 Minimize photosensitive seizure triggers	Not Applicable	No flashing content is present anywhere in the platform.
4.2.10 Usage with limited cognition, language or learning	Supports	Braintrust is purpose-built to support students with diverse cognitive, language, and learning needs — it is a core part of what we do.
4.2.11 Privacy	Supports	All accessibility features can be used privately without disclosing any accommodation needs to other users.

Clause 5: Generic Requirements

All closed functionality criteria (5.1.x) are Not Applicable. Hardware and biometric criteria (5.3–5.9) are Not Applicable.

Clause 6: ICT with Two-Way Voice Communication

Criteria	Conformance	Remarks
6.1 Audio bandwidth for speech	Supports	Two-way voice communication supports an upper frequency range of at least 7,000 Hz, delivering clear, high-quality audio during tutoring sessions.
6.2.1.1 RTT communication	Partially Supports	Real-Time Text support within tutoring sessions is dependent upon our partner's virtual classroom technology.
6.2.1.2 Concurrent voice and text	Partially Supports	Simultaneous voice and RTT within tutoring sessions is dependent upon our partner.
6.2.2.1 Visually distinguishable display	Partially Supports	RTT display differentiation within tutoring sessions is dependent upon our partner.
6.2.2.2 Programmatically determinable send/receive direction	Partially Supports	RTT directional metadata within tutoring sessions is dependent upon our partner.
6.2.2.3 Speaker identification	Partially Supports	RTT speaker identification within tutoring sessions is dependent upon our partner.
6.2.2.4 Visual indicator of audio with RTT	Partially Supports	Visual audio indicators in conjunction with RTT are dependent upon our partner.
6.2.3 Interoperability	Partially Supports	RTT interoperability within tutoring sessions is dependent upon our partner.
6.2.4 RTT responsiveness	Partially Supports	RTT responsiveness within tutoring sessions is dependent upon our partner.
6.3 Caller ID	Not Applicable	The platform does not use telephony caller ID mechanisms.
6.4 Alternatives to voice-based services	Partially Supports	Text-based alternatives to voice features within the virtual classroom are dependent upon our partner.
6.5.2 Resolution	Not Evaluated	Video resolution within the virtual classroom has not been formally evaluated against this criterion.
6.5.3 Frame rate	Supports	Video in the virtual classroom is delivered at a minimum of 20 frames per second, ensuring smooth and comfortable visual communication.
6.5.4 Synchronization between audio and video	Supports	Audio and video are kept in sync within a 100 ms maximum offset throughout tutoring sessions.
6.5.5 Visual indicator of audio with video	Partially Supports	Real-time visual audio indicators during video sessions are dependent upon our partner.
6.5.6 Speaker identification for sign language	Partially Supports	Sign language speaker identification during video sessions is dependent upon our partner.

Clause 7: ICT with Video Capabilities

Criteria	Conformance	Remarks
7.1.1 Captioning playback	Partially Supports	Caption playback within the virtual classroom is dependent upon our partner.
7.1.2 Captioning synchronization	Partially Supports	Caption synchronization within the virtual classroom is dependent upon our partner.
7.1.3 Preservation of captioning	Partially Supports	Caption data preservation through transmission is dependent upon our partner.
7.1.4 Captions characteristics	Partially Supports	Caption display customization within the virtual classroom is dependent upon our partner.
7.1.5 Spoken subtitles	Partially Supports	Spoken subtitle functionality within the virtual classroom is dependent upon our partner.
7.2.1 Audio description playback	Not Applicable	No prerecorded video with separate audio description tracks is present in the platform.
7.2.2 Audio description synchronization	Supports	For assessment content that includes audio, synchronization with visual content is maintained.
7.2.3 Preservation of audio description	Partially Supports	Preservation of audio description through video transmission is dependent upon our partner.
7.3 User controls for captions and audio description	Not Applicable	No video content requiring synchronized caption or audio description controls is present in the core platform.

Clauses 8–13

Clause	Conformance	Remarks
Clause 8 – Hardware	Not Applicable	Braintrust Tutors is a web-based platform. No hardware criteria apply.
Clause 9 – Web	See WCAG section
Clause 10 – Non-Web Documents (10.1–10.4)	See WCAG section	Clauses 10.5 and 10.6 are Not Applicable.
Clause 11.1–11.4 – Software (WCAG criteria)	See WCAG section
Clause 11.5 – Interoperability with AT (11.5.2.4–11.5.2.17)	Supports	The platform fully exposes object information, labels, values, text content, available actions, focus position, and state changes to assistive technologies.
Clause 11.6 – Documented accessibility usage	Not Evaluated
Clause 11.7 – User preferences	Not Evaluated
Clause 11.8 – Authoring tools	Not Applicable
Clause 12.1.1 – Accessibility and compatibility features	Not Applicable
Clause 12.1.2 – Accessible documentation	See WCAG section
Clause 12.2.2 – Information on accessibility features	Partially Supports	This accessibility page documents our conformance. We are working to expand the depth of in-product accessibility guidance available to users.
Clause 12.2.3 – Effective communication	Not Evaluated
Clause 13 – Relay / Emergency Service Access	Not Applicable